Found it cheaper? We’ll beat it.
Got a written quote from an authorised Australian XGRIDS dealer for the same new package, in stock, at a lower price? Send us a copy of their quote before you order. We check it and beat it, with free delivery, an AUD invoice and Australian onboarding.
Send us the quote you want beaten.
Simple, and in writing.
- The guarantee covers new XGRIDS hardware sold by Kybos: the PortalCam, Lixel K1, Lixel K2, Lixel L2 Pro and Lixel L3, and their packages.
- The lower price must be on a current written quote from an authorised Australian XGRIDS dealer, for the same model and package (channels, RTK, batteries, software licences and accessories), new, in stock and available to buy now in Australia.
- Prices are compared including GST and delivery to your address.
- Attach a copy of the other dealer’s written quote before you order: a PDF, email or screenshot issued to you, showing the dealer’s name, the model and package, the price including GST and the date. A price told to us without a written quote cannot be accepted. We may confirm the quote with the dealer or the national distributor.
- Once it is confirmed, we beat it. The beaten price is written on your Kybos quote and holds for 7 days.
- It does not cover second-hand, ex-demo, refurbished or hire units; overseas, grey-import or online marketplace sellers; clearance, auction, trade-in, tender or volume pricing; or obvious pricing errors.
- We may decline a claim we cannot verify. The guarantee is in addition to your rights under the Australian Consumer Law, which it does not limit.
Plain answers.
01How much will you beat the other price by?
We beat the confirmed lower price. The new Kybos price is confirmed in writing on your quote before you order.
02Does it cover the Lixel L3?
Yes. The L3 is priced on request, so send us the written quote you have from another authorised Australian XGRIDS dealer and we will beat it.
03Can I just tell you the price I was offered?
No. We need a copy of the other dealer’s written quote (PDF, email or screenshot) showing the dealer, the model and package, the price including GST and the date. That is what lets us confirm it and put the beaten price in writing for you.
04What about cheaper overseas listings?
The guarantee covers authorised Australian dealers only. Overseas and marketplace listings often exclude GST, import costs, local warranty handling and Australian support, so they are not a like-for-like price.
05Can I claim after I have bought?
The guarantee applies before you order. Send us the other price first and we will confirm the Kybos price on your quote.
Got a quote to beat?
Attach the other dealer’s written quote with the model and package. We usually confirm the same business day.
